Covid-secure physiotherapy clinic

updated 24th February 2022

First and foremost, the health and wellbeing of our Patients and our Team is of critical importance to us.


We are therefore taking every precaution necessary to ensure that our Practice is a safe place for us to work in and for you to be treated in.

Below you will find just a few of the many actions we have taken to enhance our already thorough infection control processes.

Current Advice

Please do not attend your appointment if you or anyone you live with:

  • are feeling unwell

  • have a temperature

  • are experiencing a new persistent cough, a loss/change to your sense of taste/smell

  • have been in close contact with someone who has been diagnosed with coronavirus within the last 14 days

  • have been told to self-isolate

  • are waiting for the results of a covid test or swab

In any of the above cases please call us to rearrange your appointment.

Actions and precautions we are taking

In addition to requesting our patients (and staff) act on the above advice, we are taking a number of additional precautions in order to safeguard our patients and team. 

In addition to our already stringent hygiene and infection control procedures, some of the infection control actions we are taking include:

  • We have carried out a Covid risk assessment to make sure our clinic is as safe as possible and adheres to the Government guidelines.

  • Performing covid-screening at the time of booking an appointment which includes covid vaccination status.

  • Offering remote appointments to those who are at higher risk of covid or those who feel wary about attending clinic as well as those who require physiotherapy but are hi-lighted during our covid screening.

  • Removing magazines and unnecessary objects from the clinic and waiting area

  • Using appropriate PPE in line with Public Health England infection control guidelines

  • Asking patients to wear a face covering and sanitise hands on arrival

  • We are asking patients to attend their appointment alone if possible. If a chaperone or assistant is required we will require them to undergo a covid screening and also to read and sign the Covid-19 consent form

  • Thoroughly cleaning all necessary surfaces before each and every appointment 

  • Providing hand sanitiser to all patients on arrival

  • Intensifying the daily cleaning programme

  • Removed towels and pillows from the clinic room. Patients are advised to bring their own towel if desired

  • Increasing our usage of disposable items 

  • We are encouraging patients to pay by contactless methods or BACS (using their surname as reference) to reduce handling of cash

  • We may take the temperature of a patient and request the appointment is rearranged if they have a fever of over 37.5 degrees

  • We may ask people who are at greater risk to attend an appointment at a certain time of day to minimise risk to them and/or to others.

We have briefed all of our Team to be aware of the symptoms, what to do in the event of anyone showing symptoms and how to minimise the risks.

Please note that we will not refuse to treat someone who has not been vaccinated against covid but we will increase our covid precautions which may include specific timing of treatment sessions to reduce the risk to others.

All of our staff have undergone training in infection control and cleaning.


We are asking all patients to read and sign our online consent form and health screening, agreeing for their details to be passed on to the NHS test and trace team if needs arise.

We are also requesting that patients indicate that we are a healthcare contact in full PPE if they are contacted by NHS test and trace.


Rest assured that the health and wellbeing of our patients and team is our primary concern.


We will continue to monitor the situation and take all necessary precautions to safeguard our patients.

If you have any concerns, please do not hesitate to call us on 01952 351 123 or 01902 581 123.